Work with Entry Point Distribution 

Entry Point Distribution offers handle and lock solutions for all types of doors, windows and cabinets. Builders, architects, designers, property managers and trade professionals can count on us for quality products at very competitive prices. Check out our range online – you’ll find everything from locks to handles from the best brands.

When you sign up, you get exclusive trade member offers.

✓ Access to trade discounts throughout the store

• All trade prices are clearly marked when you are logged in. You will see the RRP crossed out to show you the potential markup on your product.  
• These prices are not publicly accessible and are exclusive to our trade members

✓ 15% or more off your orders.

• 10% off Hafele, Domino and Carbine products
• 15% off Superior Brass, Nidus, Momo, Delf, Lockwood and Gainsborough products
• 20% off Tradco, Zanda, Castella, Kethy, Manital and Iver products
• 20 - 50%: Certain products or product lines are discounted up to 50% off the retail price. These are clearly marked and already available to you. 

✓ Bulk discounts for full-job orders.

• An additional discount may apply to bulk orders for large jobs. This cannot be used in conjunction with any other promotion and will be communicated to you by your account manager when you are getting a quote for the order. 

Assistance from an Account Manager

Your account manager is there to assist you with your trade membership. If you are looking for a specialist product, planning several jobs or wanting some advice on what to use for a project, please chat with your account manager, who will help you: 

✓ Submit your door schedule or plan to use for your bulk order.

✓ Order once, but we can pack per job and deliver your handles to the site.

✓ Price-match guarantee: we will match or beat any quoted price you have.

Access to:

✓ Ability to track current and past orders.

✓ Sample service: return your samples for a full refund or credit.

✓ Delivery Australia-wide & internationally

How to use our website to manage and place orders: 

1. Sign up as a trade member, and you will automatically receive your login details, and you can start shopping for products. 
2. Once signed in, you land on your account area, where you can view your orders. You can use this area to view current and past orders. 
   
   
3. Once logged in, you will view our Trade Prices, showing the Trade Price against the RRP price
   
   

All prices show the RRP, the Trade Price and the percentage discount in the top corner. 

• Once checked out we will notify you of your order status. 
• An invoice link is included in your order confirmation emails for you to download. 

Refunds & Returns

Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. If posting, make contact once sent so we can log the date of dispatch: info@entry-point.com.au. Your Account manager will help to facilitate this for Trade members.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase or send back with the order page.

If items are received damaged please contact us immediately via the email above with pictures.

Once received we will assess the condition. If everything is OK the refund will be processed back to the card used for purchase and an email notification sent.

If there is an issue such as damages to items we will make contact with you.

You can always contact us for any return questions at info@entry-point.com.au.

Damages and issues:

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item so that we can evaluate the issue and resolve it.

Exceptions / non-returnable items:

Certain types of items cannot be returned, like custom products (such as special orders or personalised items). Please get in touch if you have questions or concerns about your specific item.

Refunds:

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Items received damaged:

We will strive to resolve the issue. Please contact your account manager immediately.